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CB- Transaction Processing Spec-Team Member-Bangalore

Job Description

  • Process transactions on the loan system, Monitor the loan maturity report and loan queue.
  • Timely follow ups with the agent / customer for any notifications.
  • Ensure all the findings with in the SLA are been completed the same day.
  • Keeping track of the open items and taking appropriate action within the deadlines provided.
  • Ensure that the standard operating procedures are adhered to and are always updated.
  • Taking active participation in process improvement and automation.
  • Update the MIS/KPI on a daily, weekly or monthly basis.
  • Ensure adherence to the quality control standards that have been set for the process.
  • Escalates issues as required to the management.
  • Graduates/Post Graduates in Commerce with 0-18 months of Investment Banking experience preferred.
  • Strong verbal & written communication.
  • Candidates with prior experience in Agency function, loan function & Loan IQ will be given preference.
  • Good Analytical skills and eye for details.
  • Strong problem solving skill and Decision making skill.
  • Strong interpersonal skills and customer service skill.
  • PeopleSoft literate with knowledge of MS Excel, Word, PowerPoint, Outlook & Lotus Notes.
  • Ability to work under pressure and high volumes.
  • Analytical bent of mind.
  • A good eye for detail.
    • Must be able to work independently as well as in a team environment.
    • Should be detail oriented, quality conscious & multi-tasking.
    • Strong accounting skills.
Req #: 160033937
Location: Bangalore East, KA IN
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: Indian Rupee (INR)

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