Global Human Resources Service Delivery (HRSD) is a best-in-class, global HR operations organization of approximately 650 people, that services J.P. Morgan’s global population, currently totaling over 260,000 employees worldwide, in 60 countries. HRSD provides vital services in the area of contact centre (accessHR), payroll, benefits administration, global data management (including records management and letters production), On/Off boarding employees, Workforce Analytics and Surveys, and HR Risk Management. Its efforts are focused on supporting the firm to achieve its strategic priorities by leveraging core principles that define the group's culture and provide the basis for planning and decision-making in all areas: Superior Employee Experience, Operational Excellence, Efficient Global Coverage and Commitment to our People.
The Japan HRSD Team partners with the Mumbai HRSD Team, located in the Global Service Centre, India, to deliver HRSD operations for the locations. The teams ensure that the location processes are fully standardized and optimized, yet are in compliance with local regulatory requirements.
As a member of Japan HRSD Team, the Operations Specialist is one of the location’s Subject Matter Experts (SME), with responsibility for supporting the delivery of HR Operations to the locations. The Team ensures that the services delivered meet the needs for each location in an efficient, controlled, and cost effective manner.
Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling (US and Canada Only) 1-866-777-4690. Please indicate the specifics of the assistance needed.