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CIB - Transaction Processing Mgr – Associate – Mumbai

Job Description

JPMorgan Corporate & Investment Banking (CIB) Asset Servicing, a division of JPMorgan Chase Bank, N.A., is a global industry leader with $15.2 trillion in assets under custody.  JPMorgan provides innovative custody, fund accounting and administration and securities services to the world's largest institutional investors, alternative asset managers and debt and equity issuers.  JPMorgan Asset Servicing, Custody Operations leverages its scale and capabilities in more than 90 markets to help clients optimize efficiency, mitigate risk and enhance revenue through a broad range of investor services as well as securities clearance, collateral management and alternative investment services.
 
 
Functional Department Description: CIB Asset Servicing
 
The CIB Asset Servicing in India consists of 150+ staff and is responsible for the accurate and timely processing of different corporate event types in over 90 markets, globally. The department is responsible for the completions of Announcement Capture, Corporate Actions, Paying Income Entitlements, Nostro Resolution, Tax Reclaims filing, ITR and Claims processing.
 
Role:
 
The primary responsibility of this position is to support the day to day operations for transaction processing for the Asset Servicing Business, handling Income Operations. Incumbent should possess knowledge on working of capital market. Person will be responsible for end to end process management & flawless delivery of process, accountable for proper change management & process improvement.  Continuously develop industry/product knowledge. Ability to understand customer segments and apply different servicing approaches based on customer knowledge level. Implement development plans for staff. Effectively handle and work in a team. Liaise with internal and external stake holders (Agents, Clients, Client Services, Senior Management & Relationship managers).
 
Qualifications - Internal
Key Responsibilities would include
  • Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. Ensure follow up for all ageing items
  • Accuracy in processing in line with SOPs with no errors
  • End to End process responsibility and to be in control of End of day reports, cut-offs and critical intra day reports
  • Escalate any error/exceptions on identification
  • Responding to routine queries/complaints and ensuring completeness
  • Audit focused in all BAU activities
  • Comply with the firm's policies & SOPs
  • Navigates systems proficiently and accurately
  • Identify opportunities for process efficiency & implement in a controlled manner
  • Exhibit effective communication with key stakeholders
  • Thorough knowledge of SOPs/related check points
  • Perform all work in accordance to department procedures and are within quality standards
  • Exercise good judgment and degree of confidentiality
  • Getting the team along to achieve common objective
  • Team management and ensuring the morale of the team is high
  • Work in partnership with Local OCM team for QA Tests, MIS, Audit etc
  • Working with seniors to achieve organization agenda
  • Review and improve on productivity benchmarks on ongoing basis
  • Performance Management for direct reports
  • Partnering with supervisor and ensuring complete control of business
Qualifications
  • CA/ MBA (Finance)/CFA.
  • Knowledge of Capital Markets essential with at least 5 year's experience
  • Experience on Securities Operations would be an added advantage
  • Must be able to work under pressure and make accurate decisions in stressful situations
  • Must be able to lead, manage and motivate the teams.
  • Client focused
  • Good time management skills
  • Control Oriented
  • Proactive, positive approach
  • Able to grasp/learn concepts and procedures quickly
  • Attention to detail
  • Good PC skills including Microsoft office products (Excel, Word, Power point, Access)
  • Good oral and written communications skills
  • Must be detailed oriented and analytical
  • Strong Customer Service skills
  • Ability to work both independently and as a team in a fast paced production environment
  • Flexibility of operating hours to include overtime, holidays, and weekend testing
Req #: 160034914
Location: Mumbai, MH IN
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: Indian Rupee (INR)

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