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Application Support Analyst

Job Description

About the Firm
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
 
About the LOB

The role is within the Risk Finance Technology group, Operate Team, based in Mumbai. The Operate Team is responsible for day to day production support of its applications. The successful applicant will work on Distributed Applications Support primarily on Ledger Domain.  Activities performed include: production monitoring, performance tuning, problem resolution, systems analysis, testing and post implementation support. 

Applicant would be part of L2 Production Support team involved in Day to day production issue/user queries resolution. He should be dynamic and flexible to adjust to prioritize workload ensuring all assigned issues are resolved in timely manner. 

Promote teamwork and a culture of continuous improvement. 

Some unsociable work hours will be required to provide overnight support and weekend working.

Candidate must have a computer graduate degree and should be in a Application Support role with a good knowledge of:
·        Broad understanding of Distributed Systems technologies   
·        Oracle E-Biz (Oracle Apps) 
·        Oracle PL/SQL, Oracle database design and tuning  
·        Knowledge of Batch scheduling  
·        Unix (including shell scripting) 
Additional/advantage Skill/knowledge
·        Source code management products (Clearcase/SVN)  
·        ITIL Certification  
·        Good understanding of Application infrastructure 
·         General Ledger Domain working experience is plus 
Req #: 160015574
Location: Mumbai, MH IN
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: Indian Rupee (INR)

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