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Asset Management, JPMorgan Private Bank, Investments Support Middle Office, Associate, London

Job Description

JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 265,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Commercial Banking, Consumer and Community Banking, Corporate and Investment Banking.


The Global Wealth Management business offers individuals and families personalized, comprehensive financial solutions that integrate sophisticated investment management, capital markets, trust and banking capabilities.  JPMorgan Private Bank was recognized in 2015 by Euromoney as the world’s best global private bank, with more than 1,800 client advisors in 120 offices in 11 countries.


J.P. Morgan International Bank Limited (JPMIB) is the primary entity which is used to provide private banking services to ultra high net worth (UHNW) and high net worth (HNW) individuals in the EMEA region, excluding Switzerland. It is also the entity which provides banking, trading, and brokerage and custody services to clients of the Global Wealth Management (GWM) in Asia. JPMIB is a UK bank and is regulated by the PRA and FCA; it operates out of its UK head office with branches in Brussels, Frankfurt, Madrid and Milan. 

Our Team

The Managed Solutions and Strategy (MSS) Middle Office (MO) team is a main point of contact for MSS Front Office for operational activities across all products for the International Private Bank. The primary responsibility of this team, part of the International Middle Office, is to support MSS business in EMEA. In addition, the team also work in collaboration with Investor Support team supporting clients in the Private Banking legal entities in Asia, EMEA and Latin America from a hub based in Edinburgh, Geneva & Mumbai.
The Role
The principal objective of the team is to provide dedicated and centralized support to the MSS investment teams. MSS will refer to this team for support to troubleshoot BAU issues related to multiple asset class products, such as Mutual Funds, ETFs, Hedge Funds, Private Equity, Structured Products, UCITs, Equity, Fixed income, FX.
The team is also responsible for driving process improvements and technical changes to applications used by MSS. We support Front Office directly and work in partnership with Technology, Products Development and Compliance. It will be beneficial the candidate has strong operational background able to with broader groups supporting the Front Office.
In addition to the variety of tasks performed to support each product strong emphasis is also placed on the ability to prioritize tasks and communicate efficiently with key partners. The teams’ role is very broad and will change significantly in the coming years. The candidate must have the ability to drive the strategic objective and communicate appropriately. In addition, he/she must demonstrate an exceptional capacity to exercise good judgement under pressure.
Typical BAU tasks include: trade issue resolution, fund review, account opening, fund rule maintenance, reconciliations and query resolution.
Typical non BAU tasks include: process review / analysis, process re-engineering, project coordination, UAT testing.

The candidate should have relevant middle office experience in one or several of the above mentioned products, ideally 3+ years in a reputable bank, fund administrator or financial institution and looking to take on a new challenge in a growing, fast paced and ever changing environment. Candidates should in addition have the following attributes:
  • Must be highly disciplined, a self starter, and have the ability to execute on assignments independently.
  • Adaptability to learn new tasks and demonstrate a willingness to understand the details of a process.
  • Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.
  • Strong team player with good communication skills, ability to work in collaboration building strong rapport with peers
  • Ability to multi-task and work well under pressure to meet deadlines
  • Strong organizational and prioritization skills
  • High level of integrity
Previous experience in middle office and/or strategic planning, operating model development and data analysis and/or consulting. Background in investment management a definite plus.

Req #: 160014511
Location: London, ENG GB
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: Pound Sterling (GBP)

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