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CIB - Operations Manager - Vice President - Mumbai

Job Description

Be Responsible for providing processing support and efficient process delivery.
·          Execute error free operations and identify and escalate any exceptions.
·          Need to comply with the firm’s policies and Standard Operating Procedures
·          Identify opportunities for process efficiency and implement in a controlled manner
·          Exhibit effective communication with key stakeholders.  Vice President is responsible for the management of overall operational performance as it relates to service deliverables. The Vice President must have demonstrated strong personnel management skills and must have the ability to effectively communicate and measure team performance expectations.  The Vice President works in conjunction with the VP and Process Managers to ensure service level agreements are being achieved.  In addition, the Vice President is responsible for overall program management
·          Manage and lead Trade Finance Operations.
·          Responsible for the maintenance of internal quality and operational processes
·          Work with the subject matter experts to analyze, interpret and manage international trade data, such as Customs Rules & Regulations, Trade Documentation, and Export & Import
·          Work with departments across JPM GTS to ensure the full and comprehensive set of processes and procedures is in place in all locations. Works closely with Operation Supervisors and Managers and with other groups to capture data and build reports
·          Drive efficiency into the system by continuous improvement of the existing work methodology and increase productivity by bringing Best Practice.
·          Develops Business Scorecard and monitor the operations performance vis-a-vis the benchmarks.
·         Manage the 360' engagement with People, Peers, Managers and stakeholders (including partners).
·          Lead the team towards higher performance and building SME's and developing future leaders 
·          Manage and lead Trade Finance Operations.
·          Ensuring tight controls on Costs and Budgets
·          Setting the broad goals and Directions for the team
·          Responsible for the maintenance of internal quality and operational processes
·          Work with the subject matter experts to analyze, interpret and manage international trade data, such as Customs Rules & Regulations, Trade Documentation, and Export & Import
·          Work with departments across JPM GTS to ensure the full and comprehensive set of processes and procedures is in place in all locations. Works closely with Operation Supervisors and Managers and with other groups to capture data and build reports
·          Drive efficiency into the system by continuous improvement of the existing work methodology and increase productivity by bringing Best Practice.
·          Develops Business Scorecard and monitor the operations performance vis-a-vis the benchmarks.
·          Manage the 360' engagement with People, Peers, Managers and stakeholders (including partners).

·          Lead the team towards higher performance and building SME's and developing future leaders                     

CDCS + 14 Years

Req #: 160040162
Location: Mumbai, MH IN
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: Indian Rupee (INR)

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