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CCB - J.P. Morgan Commerce Solutions - Head of Project Management - Dublin, Ireland

Job Description

 Commerce Solutions, the global payment processing and merchant acquiring business of JPMorgan Chase & Co. (NYSE: JPM), is a leading provider of payments, fraud management and data security solutions, capable of authorising transactions in more than 120 currencies. The company’s proprietary platforms provide integrated commerce solutions for all major credit and debit card payments as well as mobile payments. Commerce Solutions, formerly known in Europe as “Chase Paymentech,” has uniquely combined proven payment technology with a long legacy of merchant advocacy that creates quantifiable value for ecommerce companies. In 2014, Commerce Solutions processed 38.1 billion transactions globally with a value of $847.9 billion.
The European Product Solutions team is responsible for managing the complete product development lifecycle and providing shared services for the European business. We are currently seeking an experienced Project and Program Manager to lead our Project Management team.
This is an exciting role, with the opportunity to shape the future of payments, fintech and global eCommerce. You will be working with a leading player in the global eCommerce market, serving the biggest and best known brands on the web, as we undertake the next phase of growing our business.
Key Responsibilities
  • Manage the full portfolio of projects enhancing our European business.
  • Manage and develop a team of project managers within the European business.
  • Key interface to the global project management and business engineering groups, to identify and track projects impacting the European business. 
  • Manage, develop and enhance the project management capabilities of our European organization in line with best practices within Commerce Solution and JP Morgan.
  • Provide best in class business project management for European initiatives
  • Project management of virtual teams comprised of representatives from various organizational disciplines, including various business and technology groups.
  • Communicate clearly and effectively with Senior Sponsors and stakeholders
  • Actively manage the project progress by use of project plans, issues logs and status reports
  • Adoption and evolution of global project management processes and procedures.
  • Identify and manage the escalation and resolution of issues and risks
  • Sustain the project direction
  • Ensure business transitions seamlessly into BAU with zero issues
  • Support the identification of process improvements with subsequent ownership of improvement execution
  • Ensure product and regulatory knowledge is current.
Essential Experience
  • Proven and demonstrable track record in program, project portfolio and project management, including management of virtual teams and complex projects.
  • Experience or aptitude to deal with external customers.
  • Significant experience as a Project Manager; ideally within a Card, Payments, Fintech or eCommerce environment.
  • Formal project management qualifications (e.g. PMP or Prince)

  • Ability to maintain oversight of multiple, complex project streams.
  • Self-starter with the ability to work in a pressurized environment.
  • Highly structured and methodical in execution.
  • Clear, articulate and concise verbal and written communication.
  • Ability to multi-task and prioritize workloads, strong time-management skills.
  • Ability to understand and resolve or escalate issues quickly.

Commerce Solutions offer products/technology/service that is industry leading and we provide our clients with a consultative approach that is focused on their requirement and not our offering. You'll play a vital role in our continued growth in the electronic payments industry. Our most important asset is our people; we seek qualified driven individuals that are seeking an opportunity to make a difference in Commerce Solutions.

There are many advantages to being a Commerce Solutions employee. Being an industry leader didn't happen overnight. It happened because we hired bright, intelligent, innovative thinkers and doers. Employees that give their best efforts everyday are rewarded with a comprehensive and generous benefits as well as a highly competitive compensation package.


Req #: 160035155
Location: Dublin, L IE
Job Category: Project Management
Employment Type: Full Time
Potential Referral Amount: Euro (EUR)

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