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CIB - Global Corporate Banking - Fixed Term Contactor (3mnth) - Remediation

Job Description

Corporate & Investment Banking -  Global Corporate Bank -  KYC Remediation Analyst


KYC Remediation is a very important project for Corporate & Investment Banking ("CIB"), whilst the remediation administrative works are done by the Wholesale Client On-boarding ("WCOB"), the Global Corporate Bank ("GCB") KYC Remediation Analysts are to provide support to the KYC owners, coordinate the client information, required documents, dispositions and follow-ups between WCOB and the KYC owners.  The role is also responsible for the KYC remediation MIS that includes the preparation of regular updates, performance metric and reconciliation of the KYC client universe from WCOB.



  • Verify and evaluate client information and client KYC records
  • Work with KYC owner to obtain required client information and documents – can be via client or via public source/ repository in the location
  • Ensure client records are complete, accurate and up to the JPM Corp  standards and local regulatory requirements (LDD)
  • Coordinate with WCOB team to ensure all the require questions are correctly replied and all dispositions have been completed
  • Escalation point for WCOB team with key stakeholders and their clients
  • Monitor the remediation progress for every case and escalate issue to seniors immediately
  • Trained on KYC process
  • Strong technical skills (Microsoft Office - Excel, PowerPoint, Word)
  • Strong verbal and written communication skills in English, and fluent reading and writing in Bahasa
  • Strong information research skills
  • Strong sense of accountability and ownership over end to end client on-boarding process
  • Problem solving techniques and solutions oriented
  • A team player who is comfortable working within a team and individually to deliver results
  • Self starter, ability to multitask and work effectively under pressure and stress


  • B.A. Degree or equivalent
  • Minimum 1-2 years experience in financial services operations or compliance, Investment Banking, custody or client service
Req #: 160024134
Job Category: Relationship Management/Sales
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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