Beginning on Friday, May 15 at 6:00 p.m. ET/ 11:00 p.m. BST/ May 16 at 3:30 a.m. IST/ 6:00 a.m. HKT and extending through
May 31, the opportunities page will be unavailable to search and apply for jobs as we work to improve your experience.

Apply Now    

CIB - Transaction Processing Mgr - Asset Servicing, Associate (AVP) - Manila

Job Description

Key Responsibilities:
 
This role will be responsible for the management of the Sydney, Bournemouth, Dallas and Hongkong Asset Servicing and other teams that will be realigned to the group.
 
Specific respsonsibilities include;
  • Ensure team’s daily deliverables & objectives are met on time and to the highest quality.
  • Responsible for the control environment and accountable for the risk within their team.
  • Provide guidance, coaching and feedback to team members, seeking to raise engagement levels within the team.
  • Responsible for the Talent Management process, to support internal mobility and to ensure effective people management in their department.
  • Report on KPI’s to identify trends, and opportunities for process improvements
  • Respond and interact with key partners across CIB.
  • Deliver a high level of customer service to our clients. 
 
Qualifications/Experience/Knowledge:
 
  • Proven experience in a management role within the Finance/Banking industry – (minimum 2yrs)
  • Proven collaborator, with strong Client Service skills.
  • Experience in implementing key controls within a team.
  • Very strong communication, leadership and execution skills.
  • Knowledge of CIB products and business strategy.
Behavioural Competencies:
 
LEADERSHIP
Exhibits Leadership Behaviors
Supports the goals and strategies of the business by taking initiative, engaging others, expressing ideas and effectively representing the Business function. Able to work co-operatively to ensure integration within and across teams
 
PEOPLE
Develops Self and Contributes to Team
Builds and contributes to high performing teams by the development of self and others, emphasizing continuous learning and growth. Able to elicit and provide information to ensure mutual understanding
 
PERFORMANCE
Demonstrates Business/Technical Knowledge
Demonstrates technical, professional, and organizational expertise and continuously strives to grow and maintain this knowledge. Understands, identifies and mitigates operational and reputational risk for JPMorgan
 
Displays Analytical/Decision Making Skills
Identifies issues directly, openly and decisively, using analytical skills to help develop solutions.  Able to plan, prioritize and multi-task to ensure work is performed in the most efficient manner and in accordance with required standards/policies
 
Delivers Results
Focuses on accountability, action and outcomes to ensure solutions meet and/or exceed client needs.
Able to plan, prioritize and multi-task to ensure work is performed in the most efficient manner and in accordance with required standards/policies.
 
Manages Change
Proactively responds and adapts to change on a personal and professional level. Supports strategies to support business transformations and enhancements to current practices
 
CLIENTS
Builds Client Relationships
Proactively demonstrates customer focus by handling, as required, internal/external client contacts and issues.
Req #: 160024929
Location: Taguig City, 00 PH
Job Category: Customer Service
Employment Type: Full Time
Potential Referral Amount: Philippine Peso (PHP)

Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Join Now

Privacy Statement

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling (US and Canada Only) 1-866-777-4690. Please indicate the specifics of the assistance needed.


Keep in touch

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.