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CCB Oversight & Control - RCSA Control Analyst II, Associate - Toronto, ON

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


The Role:


The Commerce Solutions Control Team’s primary function is to implement an effective control framework across the Commerce Solutions organization to identify and remediate control issues with a sense of urgency regardless of the source.  The Control Team partners with all other control disciplines, adding an additional line of defense supporting Compliance, Risk and Audit, among others.  The Team works in partnership on the development of new, and oversight of existing control functions and protocols throughout the Firm and provides a centralized view of and from all control functions, assisting in immediate, real time problem detection and escalation. 


The Risk Control Self Assessment (RCSA) Control Analyst II will be part of an independent team that performs proactive testing and validation on Commerce Solutions processes and procedures. The Operational Control and Audit team partners with process owners to ensure that risks are properly identified and mitigating controls are in place to maximize customer and shareholder value. The Analyst assists management, as applicable, with all audits/reviews/exams from Corporate Audit, Compliance, and regulators.  When necessary, coordinate with the Commerce Solutions Issue Management team in the development and implementation of action plans and target dates stemming from regulatory and/or business audits. The position interfaces with senior management and counterparts across all Operations functions as well as JPMC Audit, Corporate Risk Management, Operational Risk Management and compliance. 




  • Monitors and tests control effectiveness and business exception reports.
  • Conducts proactive risk mitigation reviews to target specific and high risk processes or functions, reviews procedures, training materials, controls and account testing.
  • Verifies accuracy and ensures compliance with plans, policies and procedures prescribed by management.
  • Develops and administers ongoing exception-based queries to test critical and sensitive transactions to ensure compliance with policies and procedures and identify emerging trends and issues.
  • Delivers review results to process owners for correction and assists process owners with the development of action plans to address significant process or control gaps.
  • Strong communication and leadership skills
  • 3 - 5 years experience in controls, risk, compliance, audit, testing
  • Exceptional collaboration skills
  • Excellent written and verbal communication skills
  • Be able to effectively multi task
  • Highly organized and keen time management skills
  • Project management, audit and negotiation skills beneficial
  • Proficiency in MS Word, Excel, PowerPoint required
  • Ability to work a flexible shift as required
  • Work effectively in a team environment as well as on your own
  • BA Degree or equivalent preferred


Req #: 160028347
Location: Toronto, ON CA
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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