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Research Sr Specialist I

Job Description


 

Roles & Responsibilities –

§  Review the Subpoena documents for red flags and see if it requires escalation

§  Search the Subpoena Compliance database to determine if documents have been received previously on the matter

§  Create a case in the Subpoena Compliance database by extracting data, key dates and information from the Subpoena

§  Attach the documents in the Subpoena Compliance database

§  Use a daily Oracle report to generate required invoices and forms from the Subpoena Compliance Database and verification of billing information

§  Populating a ‘record retrieval’ list with all of responsive accounts ordered for fulfillment and Ordering records/documents needed for subpoena

§  Able to evaluate and analyze data from multiple sources in a fast-paced environment

§  Under minimal supervision makes independent decisions on typical transactions and or request based on specialized functional/technical knowledge and broader legal knowledge. 

§  Exercise some judgment, but may require guidance from a senior staff for complex transaction /request.

§  Communicate with Business Partners to facilitate resolution of outstanding cases/issues.

Refer problem / Identify issues on assigned work type and escalate occurrences to team leader or


Essential Skills & Experience

§  Bachelors Degree.

§  Proficient  MS office Skills

§  Data Entry & 10-key experience preferred

§  Excellent oral and written communication skills.

§  Eye for detail with time management Skills

Customer centric approach

Preferred Skills & Experience

§  Previous JPMC experience would be preferred though not a requisite.

§  Zero to one year of Input/document review experience.

Knowledgeable about legal documents and Customer Assist-CA experience strongly preferred
Req #: 160022694
Location: Bangalore East, KA IN
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: Indian Rupee (INR)

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