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CTL Commercial -Business Process Mgmt Director

Job Description

The Business Process Mgmt Director leads key initiatives and development for Commercial Real Estate Operating System (CREOS) within the CRE Business Execution Team.  This position will partner closely with CRE Strategy, CTL, and CB Information Technology.  The ideal candidate will be a detail-oriented leader with the ability to set direction and drive execution in a fast paced environment.  Ideally the candidate will have working knowledge of the CTL Business and have a demonstrated track record of success in IT development. The role offers a high level of visibility into Commercial Real Estate business strategy.   
Key responsibilities include:
  • Responsible for creating and implementing a culture and process of continuous improvement to CREOS
  • Lead and direct work for CREOS
  • Perform extensive research and identify addressable improvement opportunities using knowledge of the commercial real estate business and CTL process, and CREOS development opportunities
  • Synthesize information and prepare presentation materials to be shared with senior management, functional groups and other relevant stakeholders
  • Partner with subject matter experts and business partners to prioritize, drive and execute system enhancements
  • Assist with the development, implementation and execution of key monthly reports to be presented to senior managers within the Commercial Bank and across the firm
  • Track and clearly communicate the status of all work in progress and in the CREOS backlog
  • Leading demos of the CREOS system to employees of all levels
 Ideal Candidate:
  • High powered, consultative, negotiating senior leader
  • Subject matter expert on business and technology
  • Ability to be strategic and translate strategy into tactical operational plans and execute on those plans
  • Demonstrated track record of high quality execution
  • Ability to synthesize large amounts of data to develop and communicate strategic recommendations
  • Excellent verbal and written communication skills, including presentation skills
  • Strong problem solver
  • Impeccable attention to detail
  • Able to prioritize issues and multi-task effectively to handle multiple assignments
  • Able to be proactive in a fast-paced environment while remaining calm under pressure
  • Able to quickly and effectively respond to rapidly changing business needs and urgent requests
  • Team player capable of working collaboratively and developing strong partnerships
  • Demonstrated track record of successfully managing teams remotely and offshore

The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer.  It may be different than what is listed on the requisition based on candidate experience level. 

    • Minimum of 15 years work experience in IT with increasing responsibility including management
    • Knowledge of Commercial Term Lending or Commercial Real Estate is required
    • Knowledge of CREOS is required
    • Knowledge of Agile/Iterative Software Development is required
    • Business management and/or project management experience
    • Familiarity with internal CTL and CB systems (e.g. CeLT, Strategy, CREAM, Client Central)
    • Certified in Project Management preferred 
    • Master’s degree is preferred
Req #: 160047276
Location: Seattle, WA US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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