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Quality Analyst

Job Description


Must follow IJP process which includes...
All application requirements (including updated resume) should be posted, submitted and completed in the JobConnect tool

Must meet minimum IJP Requirements
At least 12 months in current job and process
Latest Performance Management Central (PMC) rating of at least Meets Expectations
Not within the prescriptive period for attendance and/or  behavioral- related corrective action (written warning and above).
Not  in any Performance Improvement Plan (PIP) at the time of application and prior movement to the role

Minimum skills and qualifications should be met as stated in the job posting



·         The Quality Analyst will manage a team of Specialists, providing coaching, guidance and career development to direct reports

·         The Quality Analyst will oversee segments of operations activity and makes business decisions within prescribed operational guidelines

·         The Quality Analyst monitors daily business and quality review of input as well as tracks unit performance

·         The Quality Analyst will perform various functions such as training employees and conducting performance reviews

·         The Quality Analyst will ensure regulatory compliance by checking the effectiveness of the checklists and will provide recommendations in order to strengthen the controls

·         The Quality Analyst will make recommendations related to hiring, termination, salary actions, and promotions

·         Work on special projects or other duties as assigned


Req #: 160032939
Location: Taguig City, 00 PH
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 0 Philippine Peso (PHP)

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