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MB Segment Analytics Mgr I

Job Description


The Segment Analytics Manager position will be responsible for building processes, strategies and analysis to support the line of business with lead generation tactics.    Works directly with lead generation managers on program and specialists’ performance.  Partners with the line of business on operational requirements and oversees complex operational and analytic tasks and projects including reviewing performance and establishing metrics.   Helps the business to define reporting requirements and analysis of data to assist the business in meeting operational objectives.  Partners with the business to increase focus on drivers of productivity, quality, and efficiency.  Interprets results and translates into operational process improvements  Focus is on process improvement and compliance with internal or external audit. Responsible for supporting the coordination and execution of a variety of critical activities including strategic and tactical initiatives.  Responsible for developing business review to present to senior management.  Provides guidance to more junior analysts.  Creates and recommends reporting solutions to meet the need of the business. 


Works directly with project and business leaders to identify analytical requirements and process improvements. Familiar with a variety of mortgaging banking concepts, practices and procedures. Relies on extensive experience and judgment to plan and accomplish goals.


Core Competencies


·     Delivering Results – Strive to set and understand goals and work to reach short-term  goals and support long-term strategy.

·     Communication -  Share information, concepts and opinions with others that results in clear understanding and desired outcome.  Also, the ability to answer complex inquiries, provide information, consult with customers and manage difficult customer interactions and effective communication with leadership and with senior executives

·     Problem Solving -Identifies business issues which require an analytical solution, utilizes business knowledge to identify the root cause of business issues and to propose solutions

·     Organization and Data Analytics: demonstrating the ability to understand financial concepts and analyze financial data; understanding business principles.

·      Technical Knowledge: Understand and can perform advanced functions to articulate and provide performance analysis and numbers to senior leadership. Performs advanced technical tasks and as advanced familiarity with internal technology systems

·         Ability to Learn and Follow Procedures: Demonstrates the ability to learn and apply a series of steps, rules, or guidelines needed to perform a specific task, responsibility, or role.

·         Project Management: Able to lead projects and drive execution. Able to work with key partners to fully execute.





  •            Bachelor’s degree (or equivalent experience) in Finance, Economics, Statistics, Math, Business Administration, Computer Science, or related discipline strongly preferred.  
  •             3 plus years experience in mortgage banking preferred. 
  •             5-7 years experience working management reporting,  performance analysis techniques  and project/process management and improvement strongly preferred
  •              Develop alternative solutions to complex problems, think outside the box, and recommend the best solution
  •              Detail oriented with strong organizational skills;  ability to manage multiple tasks simultaneously and prioritize work efforts
  •             Able to communicate effectively to an audience including senior management
  •          Ability to operate in a collaborative and cooperative environment, and must possess the strong interpersonal skills necessary to work effectively with colleagues at various levels of the organization.
  •          Ability to plan, organize, and guide a project from inception through multiple timeline milestones all the way to completion.
  •          Proficiency within the Microsoft Office suite, PowerPoint, Excel functions including pivot tables, charts, and calculations.
  •          Strong oral and written communication skills. Expresses thoughts and ideas clearly and concisely
  •          Independent logical problem solver; analytical ability to synthesize data and project outcomes.
  •          Keeps others informed of key business information, issues decisions and action. Adapts well to increasing scope and complexity of work brought on by business growth.
Req #: 160029820
Location: Phoenix, AZ US
Job Category: Relationship Management/Sales
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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