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Business Manager

Job Description

Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.



The Consumer & Business Banking (CBB) Technology Business Management Office is seeking a dynamic self-motivated Business Management Lead, who will face off to the Chase Wealth Management (CWM) Chief Technology Officer (CTO) and Customer Relationship Manager (CRM) CTO.  The individual must be a collaborative partner of high integrity, with a proven track record of superior problem-solving skills through previous experience in Financial Controls, Resource Management Business/Technology Priorities & Goals, Project Planning, and Business Strategy.


Key responsibilities include:     

  • Develop collaborative working relationships across CTO, CTO -1, Finance, CCB Shared Services and HR teams while providing business value and transparency
  • Drive Monthly Business Reviews providing visibility and transparency into strategic roadmaps, operational, financial, resource and risk profiles
  • Provide resource management communications, planning/forecasting guidance and coordination for core business requirements for CTO’s & CTO-1
  • Facilitate CTO-level, proactive monitoring of headcount, budget, financials to highlight variances and reforecast plans to stay on target
  • Facilitate Signing Party Reviews to garner CTO approval for spend requests, driving consistent and comprehensive supporting documentation for CIO level approval.
  • Leverage the global location strategy to increase productivity of staff by identifying opportunities to co-locate and consolidate locations across defined strategy; develop execution plans against a defined OPT Location Strategy while managing tactical requirements.
  • Drive Vendor Optimization to reduce vendor expense through improved governance, analysis of management information and pipeline reporting, tracking save opportunities and production of monthly executive level reports highlighting achievements and opportunities.
  • Provide oversight of new Vendor Deals by providing  analysis and financial modeling including aggregate views, what if analysis & ROI analysis and partnering with the JPMC sourcing teams to ensure supporting data is complete for key contracts including multi year financials, contract start & end dates, products & services and entitlements & volume. 
  • Drive process improvement and engage with the tools and automation team members across multiple working groups for dashboard development and KPI’s
  • Partner with the CBB BMO Leads to drive consistent business management practices, development of KPI’s, setting logical key performance measures and reporting driving towards continuous improvement in accuracy and control
    Core Competencies

·         Strong interpersonal skills with the ability to build relationships across all levels and influence key, senior stakeholders 

·         Strong program/project management, persuasion & data analytical skills with oral and written communication aptitude

·         Innovative thinker with the ability to derive, formulate, and develop new concepts, systems, processes and initiatives; Self-starter with the ability to think creatively and laterally

·         Process-oriented with strong organization and critical problem solving skills

·         Ability to deal with several priorities simultaneously and maintain a flexible approach between detailed analysis and macro indicators

·         Strong reporting background, particularly in consolidating, manipulating and presenting large volumes of data

·         Deep execution experience with a demonstrated ability to meet and enforce deadlines

·         Excellent communication skills with the ability to effectively communicate at executive levels including CIO/CFO/CEO levels

·         Demonstrated ability to meet and enforce deadline



·         7+ years background in Business Analysis/Financial Analysis or Management Consulting

·         Education:  Bachelors or Masters Degree in Business Process/Finance/Process/Analytics or a related field

·         Finance, Project Management or Business Management experience within a technology organization required

Req #: 160010153
Location: Columbus, OH US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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