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Operations Analyst-Fraud Recovery Investigations -Westerville,OH

Job Description

Schedule is Mon-Fri 8am-5pm

Fraud Recovery Investigations is seeking a Fraud Recovery Operations Analyst to mitigate fraud losses resulting from high risk and fraudulent monetary transactions. The Fraud Recovery Specialist should possess a strong understanding of retail transactions and fraud.

Fraud Recovery Operation Analyst's primary focus is on the recovery of funds utilized through the negotiation of a fraudulent instrument resulting in overdrawn deposit accounts.
This position is anticipated to require the use of one or more High Security Access (HSA) systems.  Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter.  The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
As an Operations Analyst you must be self motivated, possess strong analytical and communication skills, accompanied by the following:
  • Requires 2 years of Fraud related experience
  • Must have the ability to evaluate and analyze data from multiple sources in a fast paced environment. 
  • Prefer knowledge of fraud investigations/analysis and interview techniques
  • Must have a clear understanding of transactional details, account flow and financial documents
  • Must pay excellent attention to detail in all aspects of the job.
  • Must work independently, make decisions quickly that are consistent with policies and procedures to ensure proper resolution.
  • Must be able to manage time, prioritize tasks, along with a high volume workload on a daily basis to meet departmental expectations.
  • Must communicate effectively with customers and branch personnel working towards appropriate resolution.
  • Preferred knowledge of deposit systems, PC applications such as FSD, LAW, LAD, SAR, HEJR and protecting all confidential investigations details. 
  • Must possess a high degree of integrity necessary to protect sensitive information and confidential investigations handled within Fraud Recovery Investigations.
  • Candidate must be able to pass a High Security Access Clearance review.
  • Must have the ability to adapt to change with a positive attitude
Req #: 160026222
Location: Westerville, OH US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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