Apply Now    

Business Process Analyst II

Job Description

 Business Process Analyst II
 

The successful candidate will be responsible for managing GCC Materials Management functions.  Strong understanding of GCC products, card development, card manufacturing and personalization technologies, and industry standards and practices are required.  Candidate must have proven ability to work within a team environment, multi-task, develop and build partnering business relationships and possess excellent written and verbal communication skills.
 
  
Responsibilities include:
 
  • Manage relationships for multiple internal and external platforms and personalization sites (CPC – TSYS – HP)
  • Periodically review Audit, Compliance and Association (Visa & MC) requirements for GCC products
  • Responsible for departmental policies and procedures
  • Incorporate CTO Practices and Protocol including Continuous Improvement methodologies
  • Working knowledge of Bank Operations
  • Achieve high levels of customer and employee satisfaction
  • Ensure Controls are effective, maintained and monitored
  • Close interaction with GCC, TSYS, HP and Card Production Center personnel to ensure a positive customer experience
  • Plan, organize and evaluate the inventory management activities for GCC and operate within the GCC budget for materials management.
  • Confer with other department management and staff to coordinate materials management activities
  • Direct and manage corporate governance and regulatory compliance procedures related to GCC materials management operations
  • Develop and implement expense reduction and improvement plans for GCC materials management
  • Perform managerial functions, such as preparing proposals, budgets, analyzing component costs, manage vendor invoicing, performance/penalty adjustments, and charge backs where appropriate.
  • Perform day to day administrative tasks such as maintaining files and processing paperwork for sourcing and contract management
  • Remain current with the latest materials management and material handling tools, technology and procedures
  • Develop constructive and cooperative working relationships with internal and external partners, help to establish common goals between stakeholders-driving communication from both sides, and maintaining the relationships over time
  • Translate GCC business, technical and product requirements to identify, evaluate and select the right vendor partner to support business need
 
Qualifications:
 
  • Bachelors Degree with 5 to 8 years of work experience preferred
  • Understanding of the Commercial Card business preferred
  • Solid knowledge of materials management – paper and plastic components
  • Knowledge of various credit card types:  magnetic stripe, contact (EMV), contactless
  • Strong interpersonal skills, ability to develop and maintain internal and external business relationships
  • Outstanding problem solving skills and ability to apply appropriate tools and level of analysis to specific situations
  • Strong organizational skills, attention to detail, analytical in nature
  • Sound financial management
  • Highly motivated individual with willingness to take initiative
  • Strong verbal, written and presentation skills
  • Excellent computer skills
  • Advanced knowledge of Microsoft Office Suite  and Oracle e-Business Suite tools preferred
Req #: 160004633
Location: Wilmington, DE US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Join Now

Privacy Statement

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling (US and Canada Only) 1-866-777-4690. Please indicate the specifics of the assistance needed.


Keep in touch

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.