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Mortgage Banking, Operations Relationship Pipeline Manager, Cleveland, OH

Job Description

The Operations Relationship Pipeline Manager will be responsible for facilitating the suspense process. The team they will manage will proactively work pipelines to ensure all suspense items are thoroughly worked and communicated until final resolution.


·        Management of pipeline specialists

·        Ensure all workflow items are completed within SLA

·        Service observe and review QA results with employees

·        Ownership of aged pipeline with reporting back to Ops Relationship Management

·        Management of all incoming communications (emails and call center)

·        Provide administrative support to Ops Relationship Management

   Minimum 5 +  years experience in Mortgage Banking, including Agency, Non Agency, and Government Programs
    Minimum 2 years supervisory experience
    Experience with pipeline management
    Strong Understanding of Underwriting, Compliance, and Funding
    Outstanding Leader
    Exceptional Communication
    Excellent problem solving ability
    Process Oriented
Req #: 160033909
Location: Cleveland, OH US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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