Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we:
•Serve 21 million households with consumer banking relationships
•Lent $17 billion to small businesses in 2011
•Are one of the nation's largest credit card issuers, with more than 64 million credit cards in circulation
•Service 8 million mortgage and home equity loans
While we operate across a broad range of businesses, our mission at Chase is quite simple: to be the industry leader in customer service. Our employees put the firm's resources to work every day for our customers.
Chase offers a dynamic environment and the training and support to meet your full potential. Our company is widely recognized as a great place to work, to grow and to invest for the future. Join our team.
This is a position within Commercial Card Services in the Program Coordinator area under Card Services. Individual will be responsible for development of relationships with multiple clients while handling their servicing needs. Responsibilities include: resolving routine and complex inquiries in a fast-paced call center environment, problem resolution by phone or e-mail requests, as well as client education regarding products they utilize for their expense reporting needs. Individuals will also serve as an account manager in this role assisting clients with reports, assisting with new products and coaching over the phone concerning these products, as well as suggesting best practices based on client needs. In this position, the Program Coordinator will work in a team environment, and act as a liaison between Client, Relationship Manager, TMO, Bankers, Sales, and cross departmental personnel. Individual needs the ability to work independently and the ability to provide solutions to the client.
Hours of Operation 7:00 a.m. - 7:00 p.m.