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Operations Senior Specialist- Phoenix, AZ

Job Description

As a Senior Operations Specialist, you will be working with Dealer Relationship Managers, Market Service Representatives, Booking and Funding Manager, and other internal Chase departments.

You will be responsible for maintaining a high volume of e-mails, dealer phone calls, processing dealer maintenance, dealer adjustments, completing 2nd day audits and updating procedures to ensure proper controls are in place.  Other responsibilities could include: GL Reconciliation, ACH Rejects, and Deficit Reserve Collections.  This position may also assist in other areas of the department.

  • PC literate
  • Strong analytical and organizational skills with attention to detail and accuracy
  • Ability to prioritize tasks to meet deadlines and service levels
  • Ability to research and resolve issues efficiently and effectively
  • Self motivated, independent thinker with ability to work with minimal supervision
  • High energy-result driven atmosphere
  • Strong and professional written, verbal and interpersonal skills
  • Knowledge of ACAPS, ALA, Microsoft excel, word and Internet
  • Experience in booking lease/retail transactions a plus


Req #: 160039713
Location: Phoenix, AZ US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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