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CIB - NAMR Investor Services – Client Service & Solutions–ED – Brooklyn

Job Description

About J.P. Morgan Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.


This role will report into the Global Head of Client Service and Solutions and will be responsible for the implementation and development of an off shore client services solution for Custody and Fund Service with the goal of providing an enhanced client experience to achieve our goal of being the provider of choice for our large global asset managers. Key focus areas include:
• Defining an operating model to enhance the client experience
• Pricing Analysis and Preparation
• Billing Analysis
• Onboarding support
• KPIs and client reporting requirements

Required Experience / Skills
 > 15 years of securities industry experience required, in Investor Services
 Strong client service experience with a track record of delivering the firm
 Risk or control experience or operational experience required
 Understanding of cost and pricing methodology for the purpose of evaluating new business
 Experience in identifying and execution opportunities to offshore front office functions
 Experienced interacting with senior management
 Strong prioritization skills and an ability to deliver under pressure
 Process reenginnering
 Strong attention to detail
 Strong presentation skills
 Proficient in the use of Microsoft Excel, Word, PPT and Access
 Accounting experience is preferable
 Must be self-starter, exhibit leadership skills, and initiative


 JPMorgan offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan is an equal opportunity and affirmative action employer Disability/Veteran.

Req #: 160050485
Location: Brooklyn, NY US
Job Category: Account Servicing
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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