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Vice President, Program Manager-Corporate Client Reference Data

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


The Global Strategy team within Client Reference Data (CRD) under Corporate Global Reference Data Operations (GRDO) is defining the direction, operating model and design of the firm wide Client Reference Data operations utility.   As part of this deliverable, the team will deliver automation capabilities built upon the future state operating model, drive stakeholder governance, and represent CRD in a variety of firm wide and LOB programs, along with partnering closely with CRD Operations to deliver a successful BAU implementation.    This VP role will be a combination Senior BA/PM and Product owner role to lead change management of BAU technology and application support initiatives.

You will gain exposure to a wide variety of Product, LOB, Credit and Compliance groups and their various management structures so the candidate would be expected to be able to interact and create strong partnerships across various teams, across various locations.

Responsibilities: -

  • Product ownership driving governance, metrics,  business case support and Agile oversight/support

  • Lead team of business analysts and project managers

  • Work closely with the stakeholders and Client Reference Data to understand business and requirements to define future state development plans of Client Reference Data technology platforms and operating model, including vendor solutions

  • Produce project materials at all stages of project development lifecycle - current state process flows, business use cases, gap analyses, governance and future state models

  • Clearly define objectives, lead the development of the implementation plan for the technology solution , and oversee the execution of that plan

  • Review project materials with stakeholders and coordinate sign offs of deliverables

  • Lead project coordination effort with major business and technology stakeholders

  • Work with business owners to ensure Client Reference Data initiatives are properly prioritized

  • Provide support for the  production of project and program communication materials

  • Manage timely execution of the plan and provide regular updates to project stakeholders

  • Balance short term needs with long term strategic view and wherever necessary create short term solutions until the long term solution is ready

  • Ensure projects are completed within established time and budget schedules and in compliance to enterprise project management standards for the respective program

  • Project manager/business analyst with at least 10 years of financial industry experience – operations management experience a plus
  • Experience with client on-boarding, reference data systems, data governance and data quality
  • Experience in managing complex projects from inception to delivery
  • Ability to work with globally dispersed project teams and stakeholders
  • Ability to successfully interact with business stakeholders at all levels
  • Ability to lead cross-functional teams and interact with all levels of multiple organizations
  • Strong analytical background, problem solving and communication skills are necessary
  • Proficiency in Microsoft Office products including MS Project and Visio
  • Familiarity with workflow, document management and reference data
  • Experience with client on-boarding and reference data technology platforms a plus
  • Excellent written and verbal communication skills
Req #: 160046921
Location: New York, NY US
Job Category: Project Management
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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