The Case Lead role comprises three major components:
The Case Lead will drive KYC completion by facing off to senior sales as a peer and trusted business partner. The vision for the role is that the Case Lead gains the confidence of the front office as the SME for that client’s KYC profile. Our goal is that the case lead be so valuable to the front office that he is invited to client meetings to run the KYC aspects of the relationship. This is a developmental step and we are not their yet but it is the desired end state. The Case Lead will be a strong relationship/engagement manager, initially with internal clients and ultimately with external ones as well.
The successful candidate will either have a solid working knowledge of KYC or the aptitude to learn relatively quickly. Even more so, the candidate will understand the holistic approach to KYC risk. This is not about filling out templates or crossing off items on a checklist – it’s about developing a fundamental understanding of our clients, the business they transact, the types of products that will support their businesses, and their expected revenue inflows and outflows.
And in order to be on top of 20 or 30 or 40 cases at a time, to proactively drive them to a successful conclusion, the Case Lead must act as a project manager. There will be many work streams to manage with multiple constituencies. There will be numerous competing priorities, aggressive timetables and demanding customers to satisfy. The Case Lead is accountable for the KYC to be current, accurate and complete to the most recent standard and to stay out in front of the renewal cycle for all his cases. Strong project management will be key to success in the role.
We are looking for high performing individuals interested in a challenging new opportunity. The opening is available for high performing individuals who have deep experience and understanding in all or most of the following areas:
- CIB products and services
- Wholesale banking KYC and an SME understanding of due diligence
- A specialist understanding of clients and industries
- Navigation of the sales organisation
- Business cycles and cash flows
- Business and organisation structures
- Master’s degree or equivalent
And the following key skill sets:
- Excellent communication skills
- Ability to deal with high pressure, time sensitive and deal breaking tasks
- Experienced and successful assessor of risk
About J.P. Morgan Corporate & Investment Bank