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CIB - Business Analyst, Global Client Access, Associate - Manila

Job Description

About J.P. Morgan Corporate & Investment Bank

J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.


Group Overview

Global Client Access (GCA) provides our clients with global access to the firm’s treasury management transaction and information services, through Internet and Host-to-Host (H2H) channels.  The organization has end-to-end responsibility for these channels, including channel strategy, product management, sales support, project delivery, and fulfillment and client support. 

The CA Reporting Business Analyst is responsible for developing a keen understanding of unique business needs, securing a strong understanding of processes and responsibilities of all those involved in the business workflow and  translating this knowledge into actionable business requirements.


Position Summary

The CA Reporting Business Analyst is primarily responsible for supporting the internal reporting process and requirements for the H2H Direct Transmission channel and its various formats, such as BAI2, CSV, SWIFT, ANSI 821, and ISO20022.

The successful candidate will lead and facilitate sessions with project teams consisting of JPMorgan Business and Technical users to document Agile Stories, including details of user experience and data integration needs to insure JP Morgan’s standing as a leading global provider of reporting related products in the industry.

Additional responsibilities include identifying, assessing, and documenting business requirements, recommending business priorities, and advising business management on options, risks, and costs concerning reporting product enhancements and new product development and support.

The CA Reporting Business Analyst will liaison with business end-to-end and QA testing resources in the development and execution of test cases, dispositioning defects, and production validation scripts.  Also, provide enhancements of Treasury Sales materials, including collaboration on creating, revising and presenting training materials.

The position reports directly to the Product Manager, Client Access Reporting and interacts with all Client Access teams and partner organizations.

·         Functional Skills

  • Awareness of the treasury services business and core cash products.  Understands how each product works from both a client usage standpoint as well as technical attributes for set up and level-one trouble-shooting.
  • Can provide a professional standard to Treasury Sales materials, Format Guides, and Training materials.
  • Regarded in their company or organization as a Subject-Matter Expert in the development of business requirements.
  • Understands the Agile project delivery lifecycle and critical milestones.
  • Fully utilizes and leverages necessary related and/or supporting technologies.

·         Client Focus

  • Experience working directly with clients from project inception through implementation
  • Proven success in managing challenging customers and ensuring their needs are satisfied
  • Identifies and monitors key client sensitivities related to project.


·         Analysis and Decision-Making Skills

  • Highly motivated and detail oriented individual, demonstrating analytical and problem solving abilities and having experience in business analysis, systems development and project life cycle.
  • Identifies key issues and structures problems independently; draws from personal experience.


·         Professionalism and Team Management

  • Ensures project members are aware of issues and adapt accordingly.
  • Develops strong working relationships proactively communicates issues.


·         Communication

o    Exceptional communication skills, with demonstrated ability to author presentations/ reports, lead presentations, and deliver information to an executive audience.

o    Strong interpersonal skills, e.g., meeting facilitation, capable of traversing across multiple disciplines including stakeholders, product, operations and technical resources.


·         Results Oriented

o    Demonstrated track record of success in matrixed environment, including influencing across multiple organizations, and leading “virtual” teams to achieve results.

o    Previous experience working on multi-disciplinary project teams.


·         Minimum Experience and Education

o    Minimum 3 years of experience as a business analyst with focus on data mapping; additional experience in one or more of the following areas as a plus: consulting, operations management, or technology management. 

o    Knowledge of cash management and Electronic Data Interchange (EDI) concepts including the following messaging formats:  ANSI X12, EDIFACT, BAI2, SWIFT and XML (ISO20022) is strongly preferred.

o    BA/BS in Information Technology, Management, Accounting, Operations Management, or related discipline strongly preferred.

Req #: 160038868
Location: Taguig City, 00 PH
Job Category: Product Management
Employment Type: Full Time
Potential Referral Amount: 10000 Philippine Peso (PHP)

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